FULFILLMENT UPDATE AND DIGITAL RELEASE!
almost 2 years ago
– Mon, Mar 18, 2024 at 07:56:50 PM
Hello again, friends!
We come to you with some much anticipated information and exciting news!
First off, thank you all for your patience and kind words of support as we have been navigating a number of manufacturing hiccups that have required us to push our delivery dates.
As you know, for some time, we have been in limbo as we awaited final shipping information from our overseas partners, post Lunar-New Year. As anyone in the publishing and manufacturing sector will tell you, there is always a rather extensive laundry list of problems that can side-swipe any project along the long pathway to product delivery. And while we try to make our estimates as accurate as possible, in good faith, it really is hard to predict the exact outcome of the process once we release our digital files for manufacturing.
In this instance we received samples that—while printed correctly—didn’t meet our standards for card stock quality. We quickly redirected our partners, only to have to do so a second time when they sent another sample from the main production run. Not willing to sacrifice quality for speed, we redirected them and initiated a reprint. This put us into the overseas year-end holiday, which if you aren’t familiar with it, is a long stretch of time without any contact from those observing it.
Thankfully, all of that is in the past and we are certain that things are moving forward in a manner that makes us confident enough to announce a—hopefully—solid release for the game. We here at Hunters Entertainment are adamant that our Kickstarter supporters be the first to receive physical copies. Renegade Games has made an announcement that—at the time for them—also seems accurate. This delay in shipping and manufacturing has put those estimates behind too.
If all goes as planned, you should be receiving your copies of the core game—before retail release—by the end of May. If that means that we have to split the shipment of the extras that some people ordered in higher tiers, then we will eat the cost to do everything that we can to get you the game before it hits shelves. That’s no small amount of money for us but we really do care about doing everything that we can to provide you with the best game we possibly can.
We know that most of you are quite familiar with Kickstarters and the lulls that can be caused in shipping estimates, but we are truly grateful for the patience that you have all shown and are here to help answer any additional questions that you may have as we—finally—get this game into your hands.
Meanwhile, we have some exciting news about our efforts to create a fulsome version of Alice is Missing in the digital space that does EVERYTHING that we’ve always envisioned that the game should be in the digital space. We love the offerings provided by Alchemy, Roll20, and our other partners but feel that our—currently beta testing—digital version of Alice is Missing is a strong and worthwhile addition—especially for those players that don’t utilize VTT services. If you’re not already in the beta and interested in learning more, please reach out to our support team or jump into the Discord channels to learn more!
Thanks—once more—for supporting Hunters Entertainment and independent gaming!
— Hunters Entertainment Team
February Fulfillment Update
about 2 years ago
– Mon, Feb 12, 2024 at 02:46:50 PM
Greetings, Friends of Alice!
We are in the process of finalizing shipping costs and orders are now being locked down! You will receive an email from BackerKit, when the time comes, giving you 48 hours to finalize your order in order to be included in the first shipment. If you haven’t yet entered your address and shipping payment details, please complete your survey and provide the, necessary, requested information. Having your survey helps us to get solid prices from our shipping partners but we’ve been able to make broader inquiries based on individual countries and feel that everything is on track. Your survey matters in helping us square all of this up!
As an important note, you will not be charged for shipping without at least 48 hours’ notice! We will give you a heads up once the shipping costs are locked in and if you have further issues or questions, our [email protected] email is the place to get the quickest response!
We know that there have been concerns about shipping costs for this project. In the interests of transparency, when the pledge manager was first built, we were working with information that was current for our previous logistics partner, Gamerati. Since then we have switched to Whalebacker as our fulfilment house. Whalebacker were a great help in getting one of our earlier projects, Gods of Metal: Ragnarock, out to backers as quickly as possible under the circumstances (ongoing effects on production and distribution due to COVID-19). As our current partners, we feel confident that the fulfillment will happen smoothly and quickly! We greatly appreciate your patience and ongoing support during the process!
In addition to the Whalebacker switch, we are currently trying to lock in better prices for our international—any non-US, including Canada!—customers. This has entailed a lot of behind the scenes discussion, and we’re sorry that this has meant some delays in finalized shipping pricing. It’s all been in an effort to secure the best prices BEFORE taking your money. We are not taking profit off of any shipping or handling and never will. Our business is games, not postage.
Presently, we are still on track to send Silent Falls very soon. Again, we will not charge you without letting you know that the finalized shipping prices have been updated in BackerKit. We are a small—but growing—team, and we want to keep the faith you have entrusted us with so that we can continue to bring you our best indie products. Part of that is making sure you’re aware of all costs as soon as we are able to inform you of them. Please remember that some countries will have their own customs charges and that we can’t account for that up front; part of our work on international shipping includes sourcing local fulfillment houses to try to avoid these, but these will not always be available. We will keep you posted on that front as well, because we are aware it has been an issue for backers of other projects.
Last, but certainly not least, I'd like to say hello! I'm CJ McCullough and I'm new to the Hunters team! I am the new Project Manager for Alice is Missing: Silent Falls going forward, and am delighted to be here. I will keep working hard behind the scenes to help get Silent Falls out to you all.
Thank you all so much for your ongoing support of Hunters Entertainment. We truly could not do this without you all and we deeply appreciate the patience you have shown as we work to bring you Alice is Missing: Silent Falls.
The wait will be rewarded!
Keep storytelling,
— Hunters Entertainment Team
Happy New Year! The Sample has Arrived for Inspection!
about 2 years ago
– Wed, Jan 03, 2024 at 02:09:48 PM
HAPPY NEW YEAR! Great News! We have received the Alice is Missing: Silent Falls manufacturing sample just in time for the New Year!!!!
We are going to be reviewing it over the next few days to give our manufacturing partner the final okay but are extremely impressed already. Our Creative Director, Nox, is going to film an unboxing of the sample for YOU to see exactly what we mean! We hope to post it here in the coming days, so stay with us here for more details. This will be a fun extra bit to give y'all a look at some of our behind the scenes process! Nox is really really excited to show everyone the results of all of our hard work! ;)
Even if we have to give manufacturing a few notes AiM:SF is still set for an on time for its release in February. HOWEVER, I want to remind everyone that this is still an estimate. We have had some shipping delays from our cargo shipments of our last game that delayed our games release by about a week. These delays are things we—unfortunately—cannot control as weather, customs inspections, and even just the capacity of the port when it lands in the US can cause problems for us. If anything happens to slow down our awesome momentum, we will keep you up to date here, But so far SOOO GOOD!!
There is no new updates on the VTT's from Roll20 or Alchemy, but they are still in the works. Our goal is that they will launch at some point soon after the physical game launches.
Thanks for catching up with and enjoy the start of 2024! Thanks for the support and kindest words of encouragement!
Silent Falls Cantrip Candle is Out Now!
about 2 years ago
– Wed, Dec 13, 2023 at 01:30:29 PM
Alice is Missing: Silent Falls Scented Candle is now available on Backerkit.
Add an extra level of immersion to your games with the scent of Wild Flowers, Coastal Sequoias, Salt-Soaked Driftwood, and Broken Earth.
This release is an extremely limited run, only 500, so get it now before its gone!
Hope everyone is having a Happy Holiday!
Still waiting.
about 2 years ago
– Mon, Dec 04, 2023 at 01:02:08 PM
Hello Everyone.
Hope y'all had a good holiday if you celebrate, or just had a enjoyable weekend if you don't.
I know it has been awhile since we have had an update and that is because we have nothing new to report. VTT's are still in the works and we are still waiting on manufacturing for the physical game.
But we hope to be receiving the sample from them soon for inspection. Once we receive that sample you will be the first to know as well as hope to have a better estimate on release dates.
